I placed the order but still have not received my DVD package

GradMemory Support Team -

Please note that it takes 3-4 weeks after your graduation before you receive your DVD package. 

After graduation, the DVD Video gets edited and professionally authored to prepare it for DVD format.  We do everything possible to expedite the production process; however, it does take us 3-4 weeks to prepare the package and deliver directly to you.

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  • 1

    It has been more than 4 weeks since the performance, and I have no DVD. Others have received theirs. Please advise. Thanks.

  • 0
    Pietro Cristofari
    It has been more than 4 weeks since I ordered and pay my commencement dvd. I did not received yat the confirmation email and the tracking code. The dvd has to be shipped in Italy and the service offered is ridiculous. Please Send what I paid for. 
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